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Taylor Vincent

Office Administration

Taylor Vincent

  • (+1)217-242-3246
  • 15/02/1991
  • Quincy, IL
  • taylorvincent09@gmail.com
ABOUT ME
My previous work experience has provided me with the skills and ability to work with a diverse group of people. I've always enjoyed helping people and would love a job that allows me to do just that. I have a strong sense of adaptability and enjoy finding ways to increase accuracy and efficiency.
EDUCATION

Bachelors

Sociology at Illinois State University
2009 - 2014
EXPERIENCE

State Farm - Melissa Mann's Agency

Insurance Producer
• Handled incoming calls from existing policyholders
• Provided quotes and executed online policy changes for auto, home, health, and life insurance
• Used selling techniques to provide additional leads and increase retention
2016 - Present

State Farm - Melissa Mann's Agency

Office Manager
• Handled policyholder inquiries, complaints, and payment/service requests
• Assisted with claim submission
• Recorded detailed notes and maintained a strong sense of confidentiality
• Interfaced daily with internal partners
• Reconciled premium fund account and filed records daily
2016 - 2016

The First National Bank of Barry

Administrative Assistant
• Scanned, labeled, and filed important documents into electronic format
• Counted and recorded large amounts of money with attention to accuracy and procedure
• Communicated with customers when needed and provided friendly service
• Organized storage area by sorting, categorizing, and labeling
2009 - 2013
SOFT SKILLS
Problem Solving    /    Communication    /    Creative, Innovative    /    Organizing
WORKING SKILLS
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    Account Management

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    Customer Service

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    Sales

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    Data Processing

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    Adobe Photoshop

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    Training

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    Microsoft Office

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    Team Leader